Ask Dangerous Lee – When you complain at a restaurant, why do they offer a complimentary meal?

Q: Why is it that when you complain about the food at a restaurant they give you a certificate for a complimentary meal? Dawn C. Whereabouts Unknown A: Of course it’s so they can make it up to you the next time around, but it may also be a second chance to perfect their “special sauce”. Got Questions?   Advertisements