News Positive and Negative Outcomes of Customer Engagement Posted on May 16, 2022May 16, 2022 By Leigh Langston Customer engagement refers to the efforts that go into building and sustaining an emotional connection between customers and a brand. Implementing customer engagement strategies can assist businesses in developing a customer base that supports the brand and demonstrates stronger brand loyalty. There are several reasons businesses place such a high… Read more
News 7 Techniques Every Startup Can Use to Retain Customers Posted on November 22, 2021November 22, 2021 By Leigh Langston Thriving in a diverse and dynamic market has always been a challenge for businesses. To stay atop, many opt to focus on lead generation. However, startups should not overlook the more vital determinant to success—customer retention. This refers to the company’s ability to engage its existing customers to continue buying… Read more
News How To Keep Customers Coming Back to Your Business Posted on April 21, 2021July 29, 2022 By Leigh Langston The issue of customer retention plagues all business owners. How do you ensure that customers will return and not go to a competitor? The best solutions are often simpler than you think they would be. No amount of subtle manipulation will get you the same results as simply being open… Read more