How To Keep Customers Coming Back to Your Business Posted on April 21, 2021July 29, 2022 By Leigh Langston The issue of customer retention plagues all business owners. How do you ensure that customers will return and not go to a competitor? The best solutions are often simpler than you think they would be. No amount of subtle manipulation will get you the same results as simply being open and honest with your customers. Here, we’ll give you a little advice on how to keep customers coming back to your business so that both you and they can enjoy the perks of customer loyalty. Create a Positive Experience You need more than just a good product if you want customers to return to your business. Experiences are what people remember. Every interaction doesn’t need to be grand in scale, but you need to do everything possible to give your customers a positive experience. Kind customer service, genuine interaction, delivering on promises—these are the things that get customers to choose a brand and stick to it. Interact With Them Frequently One of the best ways to keep customers coming back to your business is to stay in their view as much as possible, and this is where your online presence comes in. Staying in the loop via social media is crucial to putting your brand front and center in people’s minds. A solid and frequent online presence helps customers feel like they can interact with you more while also allowing you to reach out to them. Incentives for Repeat Business Sometimes, you need to sweeten the deal for the customer just a little bit if you want them to pick you over a competitor. Promotions, loyalty cards, and free giveaways are the kind of incentives that make more discerning customers choose one business over another. They don’t even have to be large discounts or particularly earth-shattering rewards; just small displays of appreciation will do the trick for most people. Support Your Community For many small businesses, the local community is imperative to long-term success. Being a curmudgeon and never helping that community will only drive your customers away. There are many ways your business can help the neighborhood, and it doesn’t always have to involve massive amounts of money or time. Seek out these opportunities to show your community that you care, and customers will support you in turn. Share this:Click to share on Twitter (Opens in new window)Click to share on Pinterest (Opens in new window)Click to share on Tumblr (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Facebook (Opens in new window)MoreClick to email a link to a friend (Opens in new window)Click to print (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on WhatsApp (Opens in new window) Related News business competitionbusiness promotioncreating customer experiencescustomer loyaltycustomer retentionincentives for repeat business
News Daughter of Kareem Abdul-Jabbar Creates Dramatic Series Loosely Based on L.A. Lakers – Gold Rush Posted on May 3, 2018January 29, 2024 Gold Rush and the meaning of success Habiba Alcindor says: I’ve published material as a quasi journalist, but my heart lives in drama. With the dramatic series, Gold Rush, I hope to make people think about the meaning of success as it has been packaged and sold in America. Professional… Share this:Click to share on Twitter (Opens in new window)Click to share on Pinterest (Opens in new window)Click to share on Tumblr (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Facebook (Opens in new window)MoreClick to email a link to a friend (Opens in new window)Click to print (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on WhatsApp (Opens in new window) Read More
News How to Make Your House More Like a Home Posted on September 23, 2021October 21, 2023 When you first move into your house, it can take some time to make it feel like the space is really your own, especially if you are just starting to cultivate your furniture collection. But, making the effort to turn your living space into a real home can help you… Share this:Click to share on Twitter (Opens in new window)Click to share on Pinterest (Opens in new window)Click to share on Tumblr (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Facebook (Opens in new window)MoreClick to email a link to a friend (Opens in new window)Click to print (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on WhatsApp (Opens in new window) Read More
News What Black Mothers Need to Know About the Dangers of Youth Football Posted on July 17, 2019July 17, 2019 Because Businesswomen Are Mothers Too! As a mother, you want your child to be well-rounded and active. One of the ways you may choose to instill greatness in your child is by enrolling them in sports, teaching them how to become a leader, and how to get along with others…. Share this:Click to share on Twitter (Opens in new window)Click to share on Pinterest (Opens in new window)Click to share on Tumblr (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Facebook (Opens in new window)MoreClick to email a link to a friend (Opens in new window)Click to print (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on WhatsApp (Opens in new window) Read More