Tools that Can Help Your Store Build More Loyalty

The business world is very competitive. It is difficult as a small business to set yourself apart from the competition.

You can build your brand and increase loyalty by offering a store app, store credit cards, and turning your business into a destination.

An App

Developing or purchasing a membership with an app is an excellent way to increase customer loyalty. An app can keep track of payment methods and loyalty reward programs. If you do not want to program your own app, there are various apps that you can use.

Motivforce, Spectoos, Rankur, Woopra, and WalkMe are a few of the apps that let you create an individual profile for your business and keep track of customers. Many of these apps also let your customers leave reviews and help you with your marketing efforts.

Source: https://www.uschamber.com/co/grow/customers/tools-to-build-loyal-customer-base 

Offer Store Credit Cards

Offering a store credit card is a great way to reward your customers for shopping with you, and to build you more loyalty. Store credit cards can be used to give the customer points for spending with your card, and discounts when certain achievements have been met.

To protect yourself, and your business, it is important to run a credit check for every customer that applies for the card. It is wise to not issue a credit card to individuals who are considered high-risk when it comes to credit.

Credit issuers need to list at least four reasons for denying a customer line of credit. This will help your customer not feel discriminated against and give them ways they can improve their financial health.

Turn Your Business into a Destination

Your store is just a store if all you give your customers is “stuff”. Build more loyalty by offering your customers an experience.

An experience can include seasonal parties or after-hours fashion shows. Perhaps all you do is run promotions from time to time. Regardless, your customers need to look forward to coming to your store.

Providing excellent customer service will give your customers a positive experience that they will associate with you each time they consider business alternatives.

Source: https://www.vendhq.com/blog/7-tried-tested-tips-keep-customers-coming-back-store/ 

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Selling products makes you money. Building a loyal customer base is what gives you a profit. A loyal customer base is what will give you consistency and increase your business in the long run.

Build store loyalty by creating an app, offering store credit cards, and turning your business into a destination.

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